We offer tailor-made spa consulting services including all areas of spa creation and development. We encourage our clients to take advantage of our innovative approach to spa development and consulting in the modern day.



We specialize in the entire process from spa conceptualization and design to the full implementation and start-up of the spa. We aim to create an environment that is aligned with your brand identity and business model, but also aligning these with global trends ensuring your spa is focused on the future.


Whether you are planning to open a new spa, enhance your current spa, or expand your services and current treatment menu, we are there to provide you with custom services to develop a unique concept that is entirely your own and will enhance your current business and uplift your staff working within your spa and wellness environments.


Our mission is to create a concept to surprise the customers, build loyalty and continuity, with a spa experience that is authentic in concept and design. Focusing on the detail and the guest experience as well as your team, we will enhance the current environment or build the spa to suit your needs in line with trends, yet stay true to the vision and mission of the spa itself and of course try and execute the spa owner’s vision and dream.


With years of experience, our consultants thrive on creating bespoke treatments for your spa or skin brand, specifically designed with your products, treatment menu, and team and guest experience in mind. We also believe that therapists need to have sufficient product training to ensure they not only use the product correctly but can advise their clients on the best options.


In addition to our range of services, we develop and implement a holistic talent strategy and staff development framework. This provides the structure through which you hire the right people and develop them to become assets in your business. We also assist with coaching and motivating your team to achieve not only goals for the business but to develop them selves.


Spa Evolution is an integrated approach differentiating your spa through its brand. All elements of the spa align to the brand and the brand promise to create unforgettable experiences for both clients and staff. It does however require the spa and brand owners to redefine all aspects of the business to create a brand experience so incredible it becomes worthy of praise, gets your clients to come back and attracts the right talent into your business to create a culture of discipline and inculcate an attitude of true passion and respect for their craft within the spa industry. We have evaluated five pillars that are integral to create your spa a signature and truly define the message you want to portray to your clients.

Brand DNA

Talent Management

Staff Development

Retail Activations

Client Experiences


Style is more than just fashion. Style is a timeless and classic expression of self. Bythedesign loves style and our consultants assist our corporate and private clients in the following areas.

Wardrobe Planning

Uniform Design

Fashion Shows

On-Set Styling

  • Zando
  • Westin Cape
  • Teremok Spa
  • Terres D’Afrique
  • Singita
  • Product House
  • Molori
  • Langaro
  • J&B Met
  • Graff Delaire
  • Germaine du Capuccini
  • Four Seasons
  • Avani Pemba
  • Ambassador